Getting Your Gear Where You Need It, When You Need It
At Gazelle Sports, we understand that your journey doesn’t wait. Whether you’re training for a race, planning a hiking adventure, or simply looking forward to your daily run, we’re committed to getting your performance footwear to you efficiently and reliably.
Order Processing
Once you’ve placed your order, our team springs into action. We process all orders within 1-2 business days. During peak seasons or promotional periods, processing may occasionally take slightly longer, but we’ll always keep you informed of any delays.
Shipping Options
We partner with world-class carriers to ensure your gear arrives safely and on time. Choose the shipping method that best fits your needs:
Standard Shipping – $12.95
For those who want their gear quickly and reliably, our standard shipping option uses either DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment. This is our recommended option for time-sensitive needs.
Free Shipping
For orders over $50, we offer free shipping via EMS. This economical option delivers your order within 15-25 business days after shipment. Perfect when you’re planning ahead for your next adventure.
Please Note: Our shipping services cover most global destinations, with the exception of some Asian countries and remote regions. Delivery times are estimates and may vary based on customs processing, weather conditions, or other factors beyond our control.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to follow your package’s journey right to your doorstep. We believe in transparency every step of the way.
International Considerations
For our global community of athletes and adventurers, please be aware that international orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices.
Our Commitment to You
Just as we’re dedicated to providing premium performance footwear, we’re equally committed to ensuring your shopping experience is seamless from selection to delivery. Our customer care team is always here to help with any shipping questions or concerns.
Your journey matters to us, and we’re honored to be part of it. From the track to the trail, the pitch to the pavement – we’re here to support every step.