Term and Conditions

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy or distribute content without permission.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

Failure to comply may result in termination of your access or legal action. We value your trust and aim to foster a safe community for all athletes.

2. Products and Services Description

Gazelle Sports offers a range of athletic footwear and gear, including categories such as Casual, Hiking, Racing Flats, Running, Soccer, Trail, and Walking shoes. Our products are designed for performance, comfort, and durability, tailored to various athletic activities. Key features include:

• High-quality materials suited for specific sports, such as trail running or soccer.
• Expert analysis to meet your athletic needs, with special considerations for items like soccer cleats and trail shoes.
• All products are sold “as described” on our website, with images and details provided for your convenience.

Note: Due to the nature of athletic use, some items (e.g., soccer cleats or trail shoes) may have specific return restrictions as outlined in our Returns Policy.

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Shipping

• Standard Shipping: Via DHL or FedEx, costing $12.95, with delivery in 10-15 business days after dispatch.
• Free Shipping: Via EMS for orders over $50, with delivery in 15-25 business days after dispatch.

Note: Delivery times are estimates and may vary based on destination and customs. We ship globally, excluding some Asian countries and remote regions.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you authorize us to charge the total amount at the time of order placement. Refunds for returns are issued to the original payment method within 5-10 business days after we receive and inspect the returned items.

Cancellations and Changes

Orders can be cancelled or modified within 24 hours of placement by contacting our customer care team. After this period, orders may be in processing and cannot be changed.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Gazelle Sports or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

5. Liability Limitations

Gazelle Sports strives to provide accurate product information and a seamless shopping experience. However, we are not liable for:

• Any indirect, incidental, or consequential damages arising from your use of our products or website.
• Delivery delays due to factors beyond our control, such as customs processing or carrier issues.
• Product misuse or failure to follow care instructions.

Our total liability in any event shall not exceed the purchase price of the product in question. This limitation is in accordance with applicable laws and reflects our commitment to fair business practices.

6. Returns and Exchanges

We stand behind our products with a 15-day return policy from the delivery date. Items must be unworn, in original packaging with tags attached, and accompanied by proof of purchase. Non-returnable items include soccer cleats or footwear showing signs of wear. For details, refer to our full Shipping & Returns Policy on the homepage. Return shipping costs are the customer’s responsibility unless the return is due to our error.

7. General Provisions

These terms are governed by the laws of the United States. If any provision is found invalid, the remainder shall remain in effect. We may update these terms periodically; continued use of the site constitutes acceptance of changes.